Helios vs. Jaeger
Your tracing is only as good as the
data collected
With breadth and depth of data collection unmatched by any other vendor, Helios offers best-of-breed trace visualization capabilities and seamless integration. We contribute to OpenTelemetry, ensuring that our platform remains at the forefront of industry standards. And if you ever decide to send your data elsewhere, you can replace the Helios collector with the OpenTelemetry collector, so there is no vendor-lock concern.
Feature / Vendor |
|
|
|
Monitoring and observability |
End-to-end trace visualization graph | Great | Basic, no data |
| Ability to collect Lambda events | Great | Manual | |
| Ability to collect messages from queues (Kafka, Rabbit, etc.) |
Great | Manual | |
| Transport methods (gRPC / Kafka / RabbitMQ) |
Great | Partial | |
| API Catalog | Great | Not supported | |
| Ability to collect HTTP payloads | Great | Manual | |
| Jaeger-style timeline | Supported | Supported | |
| Filtering | Supported | Not supported | |
| Service Map | Supported | Not supported | |
Troubleshooting |
Access a distributed trace directly from the logs for full context | Supported | Not supported |
| Sentry & Airbrake integration | Supported | Not supported | |
| Replay flow configuration capabilities | Supported | Not supported | |
| Access a distributed trace directly from each test run | Supported | Not supported | |
Integration |
Auto-instrumentation | No agent or code changes required | Requires an agent and code changes |
OpenTelemetry expertise |
Ability to support non-standard cases | Great | Requires OpenTelemetry expertise |
Testing |
Instrumentation of existing tests | Supported | Not supported |
| Trace-based testing | Supported | Not supported |
Why users love 
“Helios got us from an error message to root cause in less than 2 minutes”
Yair Morgenstern, Senior Backend Engineer, Twist Bioscience
“With Helios, we can easily discover broken or inefficient flows — finally we can properly troubleshoot our code even in our local environment, so we can deliver better code in less time than we used to. This tool is so helpful!”
Haniel Bitton, Head of Software Architecture at Selina
“Helios saved us tedious and expensive time-consuming manual tasks and greatly improved our testing process. Now it takes us a few minutes to generate a test that used to take a whole day."
Dror Ivry, Core Engineer Lead, BitSight
"Seeing all the data flow is in front of your eyes, and having the ability to reproduce errors, and focus your debugging process on specific areas is a game-changer.”
Gal, Director of Risk Engineering, Bitsight
Solve errors and bottlenecks
in minutes
